Director of Partner Success (India)

What you will do

As a Director of Partner Success at Karat, you will serve as the strategic relationship lead for IT Service Providers in India participating in Karat's Partner Talent Solution program, working directly with senior GCC and delivery center leaders to build conviction in Karat's value and help partners achieve stronger talent outcomes. This is an individual contributor role; the strategy and direction are set in close partnership with Karat's SVP of Go-to-Market, and your job is to bring that strategy to life on the ground in India with credibility, consistency, and commercial instinct. This role will require up to 20% travel for strategic face-to-face meetings with enterprise prospects and industry events.

• Foster strategic relationships with India-based IT Service Provider (ITSP) partners, serving as the primary external point of contact across onboarding, adoption, performance, and long-term growth. - Execute the partner engagement strategy set by Karat's GTM leadership, translating direction from the SVP of GTM into consistent, high-quality partner interactions and measurable outcomes. - Influence senior GCC and delivery center leaders on how partnering with Karat strengthens hiring quality, improves candidate readiness, and helps partners differentiate in the market. - Guide new partners through onboarding and activation, ensuring a strong launch and building the foundation for measurable, long-term engagement. - Monitor partner adoption, usage, and performance trends; identify risks and opportunities; and proactively surface recommendations that improve partner outcomes. - Serve as a high-credibility representative of Karat in onsite and executive touchpoints, building trust with senior stakeholders and helping them understand the strategic value of deeper engagement. - Translate field insight and partner feedback into clear, actionable input for GTM leadership; contributing to how the partner program evolves over time. ###