Information Technology Help Desk Manager
Posted Apr 17, 2026
Key Responsibilities:
- Revise user manual as per IT section's instructions
- Provide technical support for G-Base Software and PEGA system
- Assist end users with software and hardware issues
- Troubleshoot and resolve technical problems
- Ensure efficient system operations
- Document and track support tickets
Qualification Required:
- 10-12 years of experience in Help Desk Support
- Experience with G-Base Software and PEGA system preferred
- Strong communication and presentation skills
- Proficiency in Business English
- Knowledge of MS Office applications (Word, Excel, Access, etc)
- Graduation in computer science
- Banking support experience desirable
- Prior experience in email support desirable
Key Responsibilities:
- Revise user manual as per IT section's instructions
- Provide technical support for G-Base Software and PEGA system
- Assist end users with software and hardware issues
- Troubleshoot and resolve technical problems
- Ensure efficient system operations
- Document and track support tickets
Qualification Required:
- 10-12 years of experience in Help Desk Support
- Experience with G-Base Software and PEGA system preferred
- Strong communication and presentation skills
- Proficiency in Business English
- Knowledge of MS Office applications (Word, Excel, Access, etc)
- Graduation in computer science
- Banking support experience desirable
- Prior experience in email support desirable
Apply now
PostedApr 17, 2026
Work typeOn-site
LocationAll India, Chennai
Source
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