Solution Expert

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Are you looking to grow your career in a fast-paced and collaborative environment? Do you enjoy being the technical go-to person and helping teams deliver high-quality campaigns for some of the world’s most well-known brands? At VML MAP, we're seeking a Solution Expert who is eager to dive in and deliver high-quality, error-free campaigns. ## What will your day look like? As our new Solution Expert, you'll be the technical steward and owner for all technical processes and solutions managed by marketing operations. Your mission will be to leverage your comprehensive understanding of processes, platforms, and tools to provide operational support, ensuring seamless campaign execution and optimal platform performance. You'll troubleshoot technical issues, maintain platform functionality, and deliver essential technical training and support to your teammates. More specifically, your tasks will include:

• Maintaining technical documentation clear and up to date. - Troubleshooting and resolving technical issues for campaign execution. - Receiving and providing input on Tech & Data handovers, assisting with training and rollouts. - for critical or complex campaigns. - team members. - and opportunities to expand service offerings. ## A leader in personalized customer experiences