People Operations Lead

As part of our People Operations team, your mission is to lead People Operations in India with ownership, pace, and sound judgment, delivering reliable scalable support in a fast-moving and evolving environment. You will be hands-on when needed, lead and develop the team with a working smart mindset, and continuously improve and automate the Wiser experience using data and insight. While locally anchored, you are expected to operate with a strong awareness of APAC and global People Operations, collaborating across geographies, navigating ambiguity, and making decisions that balance local needs with broader impact. **Key Responsibilities:**

• Own end-to-end People Operations in India: Act as an HR Generalist until the India team scales with full ownership of the Wiser lifecycle from onboarding to offboarding and direct handling of People queries from Wisers and Leaders. - Lead, develop, and enable the India POps team: Lead, coach, and develop the team responsible for providing a comprehensive People service to our Wisers based in India. - Drive continuous improvement and operational evolution: Lead local People Ops initiatives and contribute to both regional and global projects that improve efficiency, scalability, and the overall Wiser experience. - Contribute to and shape shared services: Identify opportunities to centralize work into Wises shared services and actively support the transition ensuring continuity and quality during change. - Set goals, measures, and succession plans: Establish aspirational development goals and performance measurement KPIs/OKRs for the team to foster continual growth and succession planning. - Ensure compliance across complexity: Ensure compliance with diverse labor immigration and financial regulations across multiple markets updating processes to maintain adherence to compliance needs. - Operate within an APAC and global ecosystem: Partner closely with APAC and global People teams to co-create solutions, influence policy and process changes, and ensure India does not operate in isolation. - Use data to drive impact: Work with functional stakeholders to surface insights, trends, and risks using data to inform decisions and strengthen stakeholder confidence. - Embrace scope ambiguity and growth: Take on work beyond a fixed job description as needed reflecting the pace, flexibility, and ownership expected in a scaling organization. **About You:**