Posted Apr 30, 2026
Key Responsibilities:
Lead multiple engineering pods and collaborate with engineering managers to align project deliverables with organizational vision. - Ensure project milestones and commitments are met while maintaining high uptime and availability. - Conduct retrospectives and review root cause analyses for application downtimes to improve system reliability. - Mentor and guide engineering managers to enhance productivity and operational efficiency. - Collaborate with product managers to understand the product vision, customer impact, and rationale behind features. - Drive actionable solutions that enhance customer ROI. - Oversee the development of Chatbots, Voice AI, and GenAI applications. - Lead projects focused on scalability, maintainability, and optimization of existing systems. - Develop new GenAI projects using OpenAPIs to enhance BotBreak Analysis and improve bot training using client knowledge documents. Qualification Required:
Strong background in engineering with experience in developing GenAI products, including Chatbots and Voice AI applications. - Experience leading engineering teams and working with multiple engineering pods. - Proven track record of driving product development, scalability, and performance improvements. - Solid understanding of AI technologies and tools, particularly in the GenAI and Bot development space. - Ability to manage and mentor teams, including engineering managers and developers. - Ability to align technical solutions with business needs and customer impact. - Experience working with OpenAPIs to build and enhance AI-driven solutions. - Strong problem-solving and decision-making skills, with the ability to execute efficiently under pressure. Role Overview: Deutsche Telekom Digital Labs in Gurgaon is dedicated to creating compelling digital propositions for Deutsche Telekom customers across Europe. As a Director/Sr. Director of Engineering (Gen AI), you will serve as the technical anchor for an engineering team, focusing on developing GenAI products such as Chatbots, Voice AI, and GenAI applications. You will lead multiple engineering pods, collaborate with engineering managers, and drive projects to enhance customer ROI. Key Responsibilities:
Lead multiple engineering pods and collaborate with engineering managers to align project deliverables with organizational vision. - Ensure project milestones and commitments are met while maintaining high uptime and availability. - Conduct retrospectives and review root cause analyses for application downtimes to improve system reliability. - Mentor and guide engineering managers to enhance productivity and operational efficiency. - Collaborate with product managers to understand the product vision, customer impact, and rationale behind features. - Drive actionable solutions that enhance customer ROI. - Oversee the development of Chatbots, Voice AI, and GenAI applications. - Lead projects focused on scalability, maintainability, and optimization of existing systems. - Develop new GenAI projects using OpenAPIs to enhance BotBreak Analysis and improve bot training using client knowledge documents. Qualification Required:
Strong background in engineering with experience in developing GenAI products, including Chatbots and Voice AI applications. - Experience leading engineering teams and working with multiple engineering pods. - Proven track record of driving product development, scalability, and performance improvements. - Solid understanding of AI technologies and tools, particularly in the GenAI and Bot development space. - Ability to manage and mentor teams, including engineering managers and developers. - Ability to align technical solutions with business needs and customer impact. - Experience working with OpenAPIs to build and enhance AI-driven solutions. - Strong problem-solving and decision-making skills, with the ability to execute efficiently under pressure.
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