A commercially sharp, calm-under-pressure leader who knows how to build trust. You coach your team with intention; you don't just fix problems, you build capability. You're decisive when it matters, curious when it doesn't, and you know how to operate across cultures and time zones. You've earned credibility with Sales teams not by saying yes to everything, but by being an expert on deal structure. You hold the line when it matters and find creative paths when it doesn't. You don't just use AI tools, you build a team around them. You see AI as a genuine competitive advantage for your team, and you bring your analysts along with you. Whether it's automating a review workflow, using AI to accelerate contract redlines, or building a playbook with AI assistance, you lean in. You're not waiting for the company to mandate AI adoption. You're already there. Your Experience Includes
4+ years of experience in Deal Desk or Order Management, with 1+ years in a people leadership role
Proven track record of building and coaching high-performing Deal Desk teams
Advanced expertise in complex deal structuring: ramps, co-terms, multi-year, cancel & replace, true-ups, and restructures
Deep fluency in revenue metrics: ARR, ACV, TCV, and Churn, and the ability to explain them clearly to any audience
Strong contract literacy, comfortable reading, interpreting, and drafting T&Cs and order forms
EMEA commercial experience, multi-currency deals, regional pricing nuances, and awareness of local compliance requirements
Embraces AI as part of everyday work, using enterprise tools confidently to move faster, work smarter, and raise the bar for the team. - Advanced knowledge of CPQ platforms (e.g., Salesforce CPQ, DealHub, Zuora CPQ, or equivalent)
Advanced knowledge of Quote-to-Bill systems and end-to-end deal lifecycle processes
Strong cross-functional stakeholder management, comfortable influencing Legal, Finance, Sales Ops, and GTM leadership without direct authority
Excellent written and verbal communication skills in English; Spanish is a strong advantage
Bilingual in English and Spanish, able to support commercial conversations and contract review in both languages
Bachelor's degree in Finance, Business Administration, Accounting, or equivalent experience
Extra Awesome
Demonstrated ability to adopt, champion, and scale AI tools in a professional Deal Desk environment
Experience in privacy, trust, GRC, or compliance SaaS, you understand the space and the customer
Hands-on experience with AI prompt engineering or building AI-assisted workflows in a commercial context
Can build reports and dashboards in Salesforce and Excel; Power BI or equivalent analytics experience
Familiarity with CLM solutions (e.g., Ironclad) and how they integrate into the deal workflow
Exposure to CPQ evaluation, vendor assessment, or tooling migration, you've helped choose and implement the tools you work in
Background in a high-growth SaaS company
Experience maintaining and evolving a Deal Desk playbook, business rules repository, or deal approval matrix
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. ### Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. ### Resources
Check out the following to learn more about OneTrust and its people:
OneTrust Careers on YouTube
@LifeatOneTrust on Instagram
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview**.**You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com. ### Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
