Senior Analyst - SAC

The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability. The role will support the Americas market with the SAC tool and will across multiple stakeholder groups. The role will be based in within the BPC team in Bangalore and will operate in the following shift timings - 2 weeks of the month - 2:30 PM to 11:00 PM IST - Remaining 2 weeks of the month 5:30 to 3:00 AM IST Job Description: Key responsibilities: Delivers local and Global application services to the business within agreed SLAs Contributes to the delivery and implementation of operational projects to support the business Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards System Management: Ensuring the smooth operation of the SAC platform, including system maintenance, updates, and troubleshooting. User Management: Managing user access and permissions, creating and assigning user roles, and ensuring compliance with security policies. Data Integration: Overseeing the integration of SAC with other systems and data sources to ensure seamless data flow and accuracy. Performance Monitoring: Monitoring system performance and addressing any issues to maintain optimal performance. Support and Training: Providing technical support to users, conducting training sessions, and creating documentation to help users effectively utilise SAC. Reporting: Generating reports on system usage, performance metrics, and other relevant data to stakeholders. Collaboration: Working closely with the Americas business to understand their data needs and ensure that SAC meets their requirements. Professional Experience We are looking for an SAP Analytics Cloud (SAC) developer that has completed multiple end-to-end SAP implementations along with: 3+ years of experience in SAP Analytics Cloud and overall 5 - 7 years of experience in platforms Working experience on SAC modelling, planning, complex calculations, blending, predictive Worked on Live and Import data sources, including scheduling. Experience of BPC, BW, HANA, SQL, Salesforce and Fileserver connections as well as SAP Cloud Connector and SAP Cloud Agent would be beneficial. Strong background in ETL and data warehouse Worked with modelling tools in both Eclipse and traditional SAP GUI Strong technical skills background to enable clear direction and effective evaluation of Application Development projects (e.g. SAP Analytics, Qlik Sense or similar tools) Expertise across data sources and modules Excellent communications skills Finance experience a bonus Expert understanding of application development best practice and new/evolving tools Strong attention to detail Experience of apply design thinking concepts in solution blueprint and being accountable for functional design and integration Experience of technical/functional configuration activities from build until solution go-live Experience of developing and delivering user training Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent Can't find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work