Sr FinOps Analyst, Vendor Credit Notes

GAR is seeking a Senior FinOps Analyst to join our Credit Note Processing operations. The ideal candidate will be responsible for credit note processing and un-applied credit notes for European marketplaces, drive system enhancement initiatives, and optimize processes while ensuring compliance with regional VAT requirements. Key job responsibilities

• Process and reconcile credit notes while ensuring compliance with regional VAT requirements • Drive continuous improvement initiatives for auto-credit notes functionality to enhance First Pass Yield performance • Develop and maintain Business Review Documents for system enhancements, including credit note submission capabilities through Vendor Central Web • Create and review UAT and PVT scripts, oversee test execution and authorize production deployments • Monitor and optimize credit note processing turnaround times • Support E-invoicing tax regime implementation across European countries through process re-engineering and control enhancement • Lead process optimization initiatives to improve operational efficiency and reduce manual interventions • Collaborate with Collections team to reduce aged un-applied balances • Analyze reports and reconcile large volumes of data, communicating results to management • Assist in resolving vendor escalations and provide timely resolution • Maintain effective communication with internal and external stakeholders to identify issues and propose solutions for long-term process sustainability