Manager/Senior Manager - Quality Management

We're BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals. We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully. Whether you're building your future or starting your career with us, you won't do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that's where you come in. About the Role BDO's Quality and Risk Management function underpins the firm's ability to make informed decisions, uphold professional standards, and protect our brand and reputation. The national Quality Management team operates across Sydney, Brisbane, Melbourne, Perth, and Adelaide, fostering a collaborative culture grounded in excellence, integrity, and continuous improvement. The Opportunity As a Manager/Senior Manager, you will play a critical leadership role in designing, enhancing, and embedding BDO's System of Quality Management (SoQM). You will lead key elements of the quality risk assessment process, oversee the design and implementation of responses, and ensure alignment with regulatory requirements and firm strategy. Key Responsibilities & Duties: SoQM Leadership — Lead the design, refinement, and continuous enhancement of the firm's SoQM. Quality Risk Assessment — Oversee identification, assessment, and mitigation of quality risks. Policy & Framework Development — Own and enhance quality policies, procedures, and guidance aligned to ASQM 1, APES 320, and QC 1000. Quality Management System Oversight — Ensure integrity, governance, and traceability of the SoQM within the QMS application. Stakeholder Engagement — Partner with Service Line Quality Leaders and provide trusted advice to senior leadership. Capability Building — Contribute to firm‑wide training, coach team members, and uplift quality culture. Reporting & Insights — Prepare high‑quality reporting for governance forums and deliver forward‑looking insights. Global & Regulatory Alignment — Implement BDO Global initiatives and coordinate responses to regulatory reviews. Continuous Improvement — Identify enhancement opportunities and drive initiatives that strengthen the SoQM. About You To be successful in this role you will be a strategic thinker with strong technical capability. You will thrive in complex environments, enjoy solving problems, and bring a proactive mindset to strengthening quality outcomes across the firm. In addition, you will have: A degree in business, management, finance, or related field. A background in quality management, risk management, or regulatory environments; professional services experience advantageous. Strong understanding of SoQM, quality risk assessment, and standards including ASQM 1, APES 320, and QC 1000. Demonstrated ability to lead initiatives, influence senior stakeholders, and drive behavioural change. Experience managing complex workstreams and balancing strategic and operational priorities. Exceptional ability to synthesise information and prepare materials for senior governance forums. Why BDO? Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services. Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways. We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what's possible. Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support. Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program. With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience. Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au We shape what matters. At BDO we are always looking ahead, thinking bigger, reaching further and always staying personal and human in everything we do. We're by your side, backing you to explore ideas and new ways of working to shape the future you want to see.