GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees. About the Role
GlossGenius is at a critical inflection point, our platform is scaling fast, our customer base is growing, and the engineering org is maturing to match. We're looking for a Senior Engineering Manager to own a multi-team domain, bring structure to complexity, and raise the bar for how great engineering gets done across the org. This role is about setting the technical direction for your domain, shaping how teams operate, and connecting engineering work directly to business outcomes. You'll be a force multiplier: for your direct reports, for cross-functional partners, and for the teams you collaborate with across the company. You will report to the Director of Engineering. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.
What You'll Do
Own execution across multiple teams: drive complex, multi-team initiatives to completion by aligning priorities, managing scope trade-offs, and holding a consistent quality bar throughout
Shape the 6-12 month technical vision for your domain, anticipating platform needs, scaling challenges, and integration requirements before they become fires
Influence roadmap and prioritization by bringing both technical depth and customer perspective to the table, connecting engineering work directly to company OKRs
Build the next generation of leaders: develop high-potential ICs toward future leadership roles, run 1:1s focused on leadership growth, and create forums for cross-team learning that break down silos
Partner with product and design to shape what gets built and why including owning 0-to-1 initiatives from inception to launch and partnering with recruiting to attract and retain top talent
What We're Looking For
8+ years of engineering experience, with at least 3+ years managing or leading software engineering teams in a high-growth product environment
Strong technical judgment: you can evaluate architectural trade-offs, earn the respect of strong engineers, and make difficult technical decisions under uncertainty
A track record of collaborating with product and design to ship from 0 to 1
Demonstrated ability to develop engineers: you've invested in people and can show what they went on to do
Strong business acumen and customer-centric instincts, backed by comfort with data
You connect engineering decisions to customer outcomes
Have integrated AI tooling into your engineering workflow in a meaningful way: you're not just aware of the tools, you've changed how you work because of them
Benefits & Perks
Flexible PTO
Competitive health & dental insurance options, with premiums partially covered by GG
Fertility and adoption benefits via Carrot and Kindbody
Generous, fully-paid parental leave policy
401k benefit — employees are eligible to contribute starting day 1 of employment
Professional Development — employees receive a yearly stipend for approved learning and educational-related expenses
Pre-tax commuter benefits
Dependent Care FSA
Home office support
Team Bonding opportunities — as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year
The base salary for this role is between $230,000-$280,000+ equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.
