Casual Sales Ambassador - Haywood Mall

Position: CasualSales Ambassador

Weekly: 4-19 hours

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Interview Plan

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Sales Ambassador

Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Sales Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time! ---

Responsibilities:

Sales and Customer Experience:

• Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of  your results and actively work to grow your contribution to the store’s overall sales. - Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by  listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. - Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world! - Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.