Head of Financial Institutions Group (FIG)

Position Title Head of Financial Institutions Group (FIG) Location New York, NY 10018 Job Summary A Senior Director – Head of Financial Institutions Group (FIG) will oversee and direct the specialty banking activities of the team. This role requires a deep understanding across the Financial Institution industry, sectors, and the specific needs of clients to position the team as advisors, capital providers, and strategic partners, in close coordination with capital markets, treasury management, and investment management teams. Responsible for the management of a team who focuses on new business development, portfolio management, credit quality and overall relationship management of their assigned portfolio of customers, which may include clients in private equity, private credit, asset managers, broker deals, hedge funds, banks, insurance companies, and other specialty finance businesses. Ensures the generation of revenue by cultivating account relationships and ensuring strong credit quality thresholds are met. Responds to escalated, complex or challenging relationships/transactions. Job Responsibilities: Relationship Management/Revenue Generation: Infuses the team's network of clients and centers of influence with fresh prospects at any time in order to expand opportunities. Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction. Personally, manages client relationships as needed or deemed necessary. Assists team with generating revenue, deposit gathering and fee production. Works with product partners on cross-sell efforts to deepen relationships and improve profitability. Management of the Team: Monitors and coaches performance of team members, including division heads, relationship managers, and analysts, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed). Takes corrective actions if goals are not being achieved and leverages expertise and knowledge to develop an outstanding team. Attracts, develops and coaches a successful sales team. Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues. Strategic Planning: Partners with Banking management to create a strategic plan for the Financial Institutions Group. Establishes key performance indicators (KPIs) and metrics to measure success. Creates action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines. Monitors industry trends, market dynamics and competitive landscape to identify opportunities for growth. Collaborates with product teams to develop and enhance specialty banking products and services to meet the evolving needs of clients. Credit Quality: Ensures the team proactively monitors the credit quality of their portfolios through timely financial statement gathering, monitoring client's compliance with ongoing required reporting and properly analyzing financial information. Partners with the credit team to recommend and take appropriate corrective actions as needed. Responsible for talent management functions including; employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. Required Qualifications: Education level required: Undergraduate Degree (4 years or equivalent) Minimum experience required: 15+ Years in Investment Banking, Corporate Banking, Commercial Banking, or Capital Markets. Specialized senior level client relationships and credit / industry expertise specific to FIG-related sectors Preferred Qualifications: Education level preferred: Master's Degree (or Postgraduate equivalent) Prior FIG or FIG-related leadership experience Job Competencies: Strong relationship management and business development/sales skills. Knowledge of regulatory compliance requirements. Knowledge of capital markets solutions. Knowledge of financial analysis; credit analysis skills. Strong negotiation skills. Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business. Excellent interpersonal and verbal and written communication skills. Excellent customer service and community relations skills. Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders. Travel up to 50% of time. Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting. The preferred onsite location for this role is at one of our following office locations: Beverly Hills, CA, San Francisco, CA, Charlotte, NC or Manhattan, NY. If you reside in an area in which qualifies for our enhanced market pricing, the following range will apply: $260,864.25 - $463,604.10. Flagstar is an Equal Opportunity Employer We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $260,864.25 - $403,134.00 Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable. Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process. If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at careers@flagstar.com. Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender