At Soho House a The Allis Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. Main Duties…
Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets
Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service
Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk
Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential
Establish targets, KPI’s, schedules, policies and procedures
Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork
Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations
Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk
Required Skills/Qualifications:
Minimum of 5+ years’ experience in a similar capacity
Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience
Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service
Passionate about food and beverages trends and best practices and local health & safety compliancy regulations
Ability to manage personnel and meet / exceed financial targets
Guest-oriented and service-minded as well as flexible and pro-active
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands. - Must be able to make periodical fast paced movements are required to go from one part of the property to others. - Must be able to move, pull, push, carry or lift at least 30 pounds. - Must be able to occasionally kneel, bend, crouch and climb is required. - Must be able to perform physical activities such as lifting, cleaning, and stooping. - Must be able to stand, walk, lift, and bend for long periods of time. Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. - Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick, personal, and vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees. - Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. - Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. - Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with Illinois law, the salary range for this role if filled within Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
