Senior Pharmacy Business Analyst

POSITION SUMMARY: Boston Medical Center Health System is an approximately $8B system whose mission is to provide Exceptional Care without Exception. The Health System includes a tertiary academic medical center (Boston Medical Center), two community hospitals (BMC – Brighton, and BMC – South), a faculty practice foundation, Medicaid managed care organization (BMC HealthNet Plan), a network of community health centers, and an accountable care organization (Boston ACO). Anchored by Boston Medical Center, which has been serving Boston's most vulnerable patient population for over 150 years, BMCHS is unwavering in its commitment to serve the community and united in its vision to "make Boston the healthiest urban population in the world by 2030." The Senior Pharmacy Business Analyst sits at the intersection of data and business execution within our pharmacy services organization. This role translates complex operational and financial data into clear insights, dashboards, and recommendations that drive decisions across pharmacy service lines. The analyst partners directly with business line leaders to identify performance trends, diagnose root causes, and support execution. This is a high-visibility role that requires both analytical rigor and business fluency to communicate effectively with senior stakeholders across 340B/retail and specialty pharmacy operations. Position: Senior Pharmacy Business Analyst Department: BMCHS Innovation Schedule: Full Time/ REMOTE Performance Monitoring & Insight Generation Monitor KPIs across assigned business line to identify trends, anomalies, and performance gaps Conduct root cause analysis and develop hypotheses on drivers of performance change Proactively surface insights to service line leaders — not waiting to be asked Translate data findings into clear business language and actionable recommendations Dashboards & Reporting Build and maintain Tableau dashboards that translate warehouse data into operationally actionable views Pull and structure data from the enterprise data warehouse using existing tables and views Develop executive-facing slides and briefs that tell a clear, concise performance story Own recurring performance reports end-to-end, including QA and distribution to stakeholders Business Partnership Serve as an embedded analytical resource for assigned service line leaders Translate business questions into analytical frameworks; translate findings back into business language Support planning cycles, operational reviews, and ad hoc strategic requests from leadership Partner directly with Finance, Operations, and Clinical teams to drive execution on identified opportunities Cross-Coverage & Collaboration Maintain working familiarity with the adjacent business line to provide coverage and consistency Collaborate with counterparts to align methodology, definitions, and reporting standards Partner with the data analytics team responsible for data warehouse table and view preparation REQUIRED EDUCATION AND EXPERIENCE: Bachelor's degree required, preferably in Business, Finance, Analytics, Health Administration, or a related field. Minimum 4–6 years of experience in business analytics, FP&A, performance management, or a similar analytical role required. Must have demonstrated experience building dashboards and translating data into leadership-facing insights in a complex, matrixed environment. PREFERRED EDUCATION AND EXPERIENCE M.B.A or another advanced master's degree preferred. KNOWLEDGE, SKILLS & ABILITIES The ideal candidate is analytically rigorous, business-fluent, and comfortable working independently in a fast-moving environment. They connect data to decisions and bring intellectual curiosity and a proactive mindset to their work. Technical Skills Proficiency in Tableau (required) able to build clean, insight-forward dashboards independently Proficiency in SQL for querying enterprise data warehouses (required) Advanced Excel skills; able to perform complex analysis and modeling Strong PowerPoint and slide storytelling — able to build polished, concise leadership-facing outputs Analytical Capabilities Demonstrated ability to move beyond reporting — root cause thinking, trend identification, and knows what the number means for the business Ability to structure ambiguous business questions into clear analytical frameworks Comfortable synthesizing large datasets into concise and actionable insights Business & Interpersonal Skills Strong business partnering instincts — knows when a dashboard is the right output and when a conversation is Comfortable presenting findings and recommendations directly to senior and VP-level leaders Ability to manage multiple concurrent priorities and deliver quality work under deadline pressure Collaborative team player with a proactive communication style Highest level of integrity; able to handle sensitive financial and operational data with discretion. Compensation Range: $78,000.00- $113,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It's a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC's mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips