Director, Financial Planning & Analysis

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. ## Responsibilities

• Strategic Financial Leadership: Own the end-to-end financial planning cycle, including annual budgeting, rolling forecasts, and long-range planning, while ensuring alignment with executive strategy and board-level expectations. - Pipeline Intelligence & Revenue Forecasting: Lead the design and execution of the commercial pipeline performance framework, translating client opportunity data into revenue projections that drive confident business decisions. - Executive Advisory & Stakeholder Partnership: Act as a financial thought partner to C-suite and senior leaders, synthesizing commercial, delivery, and resource insights into clear, actionable recommendations. - Scenario Planning & Risk Analysis: Architect and continuously evolve a robust scenario planning capability informed by client pipeline movements, market dynamics, and macroeconomic trends to surface risks and opportunities proactively. - Resource & Capacity Optimization: Partner with Resource Management to align pipeline intelligence with utilization forecasts and team composition models, applying financial pressure to identify and resolve capacity inefficiencies. - Team Leadership & Development: Build, mentor, and develop a team of FP&A professionals, fostering a culture of analytical rigor, curiosity, and continuous improvement. - Financial Systems & Data Integrity: Ensure all financial and pipeline systems maintain current, accurate data across the reporting cadence. Champion best practices in data governance and drive continuous improvement in reporting infrastructure. - Cross-Functional Financial Orchestration: Bridge Commercial, Finance, Delivery, and Program Management leadership by establishing consistent forecasting frameworks, shared definitions, and disciplined operating rhythms across functions.