Telesales consultant

As a Customer Service Representative at our company, your role will involve consistently creating an excellent first impression on calls and delivering exceptional customer experience. You will engage potential customers in dialogue using scripts and your presence of mind to open up opportunities. Going the 'extra mile' to ensure customer satisfaction is key, as it drives loyalty and increases repeat purchases. Your key responsibilities will include:

• Contacting prospective clients and existing customers to inform them about our products using scripts

• Accurately recording details of all communications with customers

• Developing and sustaining solid relationships with customers to encourage repeat business

• Answering customer questions about product features in an engaging and honest manner

• Using sales scripts to drive sales and effectively respond to customer objections

• Developing in-depth knowledge of the products and services offered by us to make suitable recommendations based on customers' needs and preferences In addition to the above, you will be responsible for continually meeting or exceeding daily and monthly targets regarding call volume and sales. As a Customer Service Representative at our company, your role will involve consistently creating an excellent first impression on calls and delivering exceptional customer experience. You will engage potential customers in dialogue using scripts and your presence of mind to open up opportunities. Going the 'extra mile' to ensure customer satisfaction is key, as it drives loyalty and increases repeat purchases. Your key responsibilities will include: