Trade Finance Operations Associate
Posted Apr 27, 2026
Key Responsibilities:
- Manage day-to-day process service delivery
- Serve as internal/external escalation point and technical operational expert
- Monitor and control workflows
- Spearhead process improvement initiatives
- Ensure closure of tasks within prescribed SLAs
- Identify operational risks proactively and mitigate appropriately
- Offer guidance with individual and team challenges
- Multitask effectively and delegate tasks to direct reports
- Ensure structured upward and downward communication
- Assist with recruitment and training processes
- Supervise and manage the development of team members
- Drive projects and efficiency initiatives
- Create adequate backups for critical positions and assist other teams during contingencies
- Work closely with process owners/stakeholders and internal clients for the overall growth of the bank's business
Qualifications Required:
- Adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc)
- Good understanding of legal, credit, and operational risks in handling Trade products/services
- Good communication skills (oral and written)
- Flexibility to work in late-night shifts
- CDCS Certification is an added advantage