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HackerRank is seeking a Forward Deployed Engineer (FDE) to serve as the primary technical interface for customer engagements. This hybrid role blends deep customer interaction with hands-on technical execution, driving pilots, demos, and successful product adoption. Ideal candidates thrive at the intersection of engineering, consulting, and delivery, leading projects from discovery to results while translating technical needs for diverse stakeholders.
Key Responsibilities
- Lead customer-facing engagements (discovery, pilots, demos) as the technical voice for prospects and customers
- Partner onsite with engineering, HR, and business teams to diagnose developer needs and design solutions
- Execute projects with discipline, providing proactive updates to ensure success
- Collaborate with Product/Engineering teams to elevate customer insights and refine solutions
- Use AI tools proactively to accelerate outcomes and enhance customer experience
Who You Are
- A technical lead with full-stack depth to configure web apps, debug integrations, and write API scripts (Ruby/Python)
- An empathetic communicator who adapts technical depth for non-technical audiences
- A detail-oriented operator who plans, executes, and follows through on projects
- A problem-solver energized by challenges and committed to excellence
Desired Experience
- Background in software/solutions engineering, especially HR tech, developer tools, APIs, or integration-heavy systems
- Proven track record of delivering complex projects from scoping to completion
Ideal Fit If You
- Enjoy blending engineering, consulting, and delivery into a single role
- Thrive on variety and set high standards for yourself and others