Business Operations Manager

Why join us? We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you'll have the power to share experience. You'll use your knowledge and expertise to guide clinicians, AAC end users and their caregivers, while impacting their lives in a meaningful way. About Link Assistive Link Assistive is part of the Dynavox Group, a multinational organisation that seeks to give a voice to people living with disability. At Link Assistive, we're dedicated to fostering connection, facilitating learning, and enabling participation through tailored assistive technology solutions for communication (speech generating devices, eye tracking devices, communication apps and cloud-based software). To learn more, visit Link Assistive. About the Role As a Business Operations Manager, you will oversee regional operations across Australia and New Zealand, ensuring efficient, compliant, and scalable systems, processes, and ways of working. Working closely with our Country Manager, you will enable visibility of operational performance, organisational risks, and improvement opportunities. You will play a key role in implementing and monitoring systems and processes that support operational excellence, while fostering a positive and inclusive workplace culture that aligns with strategic objectives and enables their achievement. Please note: This is a full-time onsite role based in our Adelaide office. This role also includes occasional (5-10%) international travel, which would be communicated weeks in advance.  In this role you will: Own the end‑to‑end supply chain, from sourcing through delivery, ensuring products and services meet quality standards and customer expectations, and acting on client feedback. Lead the implementation of Tobii Dynavox logistics and assembly operations in Adelaide, aligning with international standards and stakeholders. Support the Country Manager by providing insight into operational risks, performance trends, and improvement opportunities. Lead and manage a team of approximately six team members, monitoring performance and supporting development. Ensure compliance with regulatory, quality, and safety requirements, including responsibility for the NDIS verification audit. Maintain a safe workplace through a structured approach to risk management, hazard identification, incident investigation, and continuous improvement. What We're Looking For We are looking for a people‑focused, hands‑on, and structured operations leader who combines operational discipline with empathic and respectful communication. You bring a growth mindset with energy, listen actively, value diverse perspectives and strive for improvement continuously. If you enjoy leading by example, working as part of the team and lead in a way that builds trust, accountability, and engagement, we'd love to hear from you! Ideal candidates will bring: Demonstrated capability in managing business or operational functions with commercial understanding of how an organisation generates revenue and manages costs. Proven ability to lead, develop and engage teams. Excellent communication skills to confidently engage stakeholders across written, spoken, and other communication methods and adapt approach to meet the needs of the individual or group. Strong interpersonal and collaboration skills to gather input, build alignment, and keep work moving across cross-functional local and international teams. Experience using ERP and CRM systems such as Dynamics 365, Salesforce. Culture & Benefits You'll be part of an international company with a collaborative and supportive culture and work alongside 28 colleagues across Australia and more than 1000 colleagues across the Dynavox Group. Meet our team of skilled professionals at Link Assistive. Apply today! We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you. Where we stand: We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger. Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin. Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled Interested in a career with meaningful impact? How about a collaborative work culture where curiosity is celebrated? If so, start searching our current job openings. Sign in above to receive email alerts about future job openings. Or register with us so that we can reach out to you if the right fit comes up. Join the world leader in assistive communication, where we help people with complex disabilities live up to their full potential by enabling them to express themselves, communicate with others and live more independently.