Solutions & Implementation Lead

• You’ll learn how to deploy a new & evolving SaaS product to some of the Europe’s most renowned tech companies by actually doing it (we don’t expect you to know yet!)

• You’ll focus on setting customers up to be successful, consulting them on the processes to build into Omnea, working with key stakeholders across Procurement, Finance, Legal, InfoSec, IT etc with your expert knowledge of best practices & our procurement orchaetstration and automation platform

• You'll present value-focused demos of the platform, building bespoke configurations of workflows to key stakeholders, leveraging your deep knowledge of the product, expertise & best practices, and relaying customer stories to build deeper trust and conviction in our platform

• You’ll become a product expert and be one of the best people in the company at configuring the product, building workflows, and developing new use cases. Plus you’ll know the customers personally so can get direct feedback as we build! - You’ll work broadly across the business, regularly interfacing with engineering, product, and sales (& of course our customer team!):

• You’ll work with our CTO, product & engineering teams leading all customer deployment work and becoming a champion of the customer’ voice of the customer internally, helping to prioritise our roadmap & run beta testing of new modules as they are released

• You’ll work in close partnership with others member of the commercial teams to support the customer’s journey: Technical Solutions Consultants to implement complex integrations & configurations, future Customer Success Managers to strengthen and expand business cases, and future Solutions Engineers to ensure optimal transition from pre to post customer contract signature

• You’ll act as a diligent project manager, coordinating and driving towards launch, acting as an extension of the customer’s team and focusing the customer’s key stakeholders on achieving key milestones in the deployment

• You’ll become an expert at building relationships & managing stakeholders at every level, from junior procurement analysts to CFOs / Board Members. You’ll be viewed as an extension of their teams & they will call upon you for advice & support, and therefore build incredibly strong champions with the customer’s team

The future scope of this role will be defined by the person who takes on the challenge. It could lean into Sales/Solutions Engineering, Technical Solutions Consulting, Customer Success leadership, Product Management, or other related areas. Ultimately, it is hoped that this person will become a future leader at Omnea. ## A few things to note:

• We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time, and you can read more about why we believe this is a winning move here
• We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive. You can see our values here
• We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background). We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow!