Forward Deployed Engineer - Agents(Remote)

• Own end-to-end execution of AI agent deployments from discovery and scoping through launch and optimization. - Configure agent workflows, decision logic, and automation behaviors to maximize accuracy, reliability, and business outcomes. - Implement guardrails and validation frameworks to ensure safe, compliant, and predictable agent performance. - Build, test, and validate integrations with enterprise systems (e.g., CRM, ticketing, telephony, data platforms). - Partner with customer technical stakeholders to define success criteria, gather requirements, and deliver against timelines. - Translate customer needs into clear implementation plans and documentation. - Run tight feedback loops with Engineering and Product to improve platform capabilities. - Collaborate with Product, Engineering, Design, and GTM teams to deliver repeatable, best-in-class deployments. Your Background Looks Something Like This -

• 5+ years in a technical customer-facing role (Solutions Engineering, Forward Deployed Engineering, Implementation Engineering, Technical Consulting, Technical PM, or similar). - Strong technical foundation - comfortable coding, working with APIs, and building integrations end-to-end. - Experience delivering production-grade enterprise solutions requiring testing, validation, and iteration. - Ability to communicate with senior technical stakeholders and translate requirements into execution plans. - Comfortable operating in fast-moving, ambiguous environments. - Confortable working in EST hours(3:30 AM IST)

Even Better If You Have -

• Experience building with LLMs or AI agents (prompting, evaluation, guardrails, workflow design). - Experience integrating enterprise SaaS systems (CRM, ticketing, data pipelines) with attention to security and compliance. - Computer Science, Engineering, or Math degree (or equivalent experience). - Strong product instincts - ability to define success metrics and contribute customer insights to product evolution.