Senior Technical Project Manager

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. Do you enjoy the challenge of working in a fast-paced space like e-commerce? Are you equally passionate about driving forward amazing software projects and fostering healthy, high-performing teams? If so, Commerce has an exciting full-time opportunity for you! What You'll Do Partner closely with a core team of leaders from Engineering, Product Management, Design, and Marketing, to steer the projects to completion. Drive multiple simultaneous projects from start to finish and deliver amazing product features to our merchants. Manage daily activities of your teams, including scope management, project, and resource planning, progress tracking, proactive risks and issues management, cross-functional/stakeholder and leadership communication. Coach the teams in Agile delivery and perform Scrum Master duties as needed, including facilitating sprint planning, standups, sprint reviews, retrospectives, and release planning. Manage dependencies between various teams to ensure smooth releases of numerous complex moving parts. Generate reports and provide cross-functional visibility into status, resourcing needs, dependencies, granular requirements, dates, and escalations for projects. Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers. Help foster team safety and develop healthy, high-performing teams. Lead and inspire your teams; influence everyone around you. Contribute to our company culture and collective intelligence. Who Are You 5+ years experience in web technologies, a technical project manager leading medium to large software development projects. Project management, Agile development, and process improvement/quality certifications are a plus (e.g., PMP, ScrumMaster, Lean, or Six Sigma). Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams. You have experience using various tools like JIRA, Confluence, Smartsheet, and Google Apps. Superior communication skills in both verbal and written formats. Able to communicate effectively at all levels. You have superior organizational skills, integrity, and great follow-through on tasks. You don't get overwhelmed easily. You bring creative problem-solving skills and can think outside the box. You use logic and imagination to make sense of a situation and come up with an intelligent solution. What sets you apart? You're a people person. You care deeply about your team and the people around you. You're charismatic and can talk to anyone; you're flexible, fearless, and excited to help build something awesome. Motivated. You understand the impact of a highly-satisfied, excited crew; you are slightly obsessive about grinding away at issues. Scrappiness. You have an innate, scrappy, and entrepreneurial drive to get things done in a fast-moving environment where things can (and do!) change quickly, priorities compete, and you may not always have all of the details upfront. Nothing gets by you. Pragmatic. You understand the awesomeness and downfalls of Agile, waterfall, and other philosophies & methodologies - and know what to apply for each situation. Positive. You know that great things happen when like-minded, talented colleagues put their minds to achieving ambitious goals. You bring that positive attitude to everything you do. You're a utility player, willing to help out wherever needed. What we offer The opportunity to build on your existing experience and grow to lead larger projects/programs at a global scale. A people-first culture that all employees take to heart in an inclusive and safe environment. A flexible working environment in many aspects of your employment. A competitive salary and set of benefits. Work Where You Thrive For candidates based in the Sydney Metro area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration. #LI-GC1 #LI-HYBRID Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we're still just getting started! Explore our history, mission and values. You'll see we're set on shaping the now - and the future - of ecommerce. Don''t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We're a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what's possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that's no small feat! Our people are our power. It's only through dedication, collaboration, and inspiration that we can Do Extraordinary. We're natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.