Software Engineer II (Infrastructure)

Help operate the infrastructure behind Iterable’s mission‑critical data systems, including high-throughput Apache Pulsar clusters, RDS Postgres/Aurora, Elasticache/Valkey, and OpenSearch. - Implement safe, automated patterns for upgrades, migrations, and configuration changes (e.g., blue‑green and rolling deployments) that keep our uptime and data integrity SLOs. - Build and evolve Terraform/IaC modules and other “golden path” tooling that make it easy for engineering teams to adopt our platforms safely and consistently. - Partner closely with our backend engineers to provide the infrastructure foundations for libraries and features, including rate limiting, database caching, and CDC pipelines. You’ll work in a small, high‑impact team where your decisions directly influence Iterable’s reliability, costs, and ability to ship new data-powered features. #### What you’ll do

Run a reliable data infrastructure at scale

Operate production Pulsar, database, caching, and search clusters with a focus on high availability, performance, and predictable behavior. - Implement and refine alerting, dashboards, and runbooks to catch issues early and reduce incident MTTR. - Standardize and automate infrastructure patterns

Extend and maintain Terraform modules and other shared tooling used across engineering for team-owned services. - Drive consistency in how environments are provisioned and configured, reducing drift and simplifying audits, upgrades, and troubleshooting. - Deliver safer upgrades and migrations

Contribute to zero‑downtime upgrade strategies for all team-owned infrastructure

Support strategic migrations with high‑quality plans, test coverage, and rollout mechanics. - Level up reliability and on‑call

Participate in the on‑call rotation for Queuing and DBOps infrastructure, owning incident response and follow‑ups for your domains. - Turn incident learnings into durable improvements in tooling, automation, and documentation.