Senior Manager, Facilities & Workplace Operations

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-drivers in New York. Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com. ## What You’ll Do

• Build and own Akido’s facilities and workplace operations function, including policies, playbooks, systems, and vendor network. - Establish end-to-end processes for site onboarding, lease transitions, build-outs, maintenance, life safety, and decommissioning. - Lead day-to-day facilities operations across corporate offices and outpatient clinics in CA, NY, and RI. - Personally drive clinic openings, renovations, relocations, and emergency response in partnership with Clinical Ops, IT, and Real Estate. - Partner closely with Finance on operating budgets, capital planning, forecasts, lease economics, and cost optimization. - Work with in-house Legal on leases, contracts, compliance, and risk management. - Standardize maintenance, janitorial, security, medical waste, environmental services, and life-safety programs. - Ensure compliance with OSHA, ADA, local building codes, healthcare safety standards, and infection control requirements. - Build inspection readiness, emergency preparedness, and business continuity protocols. - Own vendor performance, SLAs, and total cost of ownership; hold partners accountable. - Develop KPIs and reporting for facilities performance, uptime, utilization, and cost per square foot. - Deliver a high-service, high-accountability experience for clinicians and staff. - Other duties as assigned. ## Who You Are