Life Safety Installation Technician

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

The Life Safety Installation Technician will be responsible for the installation, maintenance, and service of professional audio, video, control systems professional lighting, and electronic equipment, as related to the Systems Integration Industry. The Associate is responsible for completing projects in the most efficient and effective manner. All work must meet the highest quality standards set forth by the Company, while assuring a professional and safe working environment.

PRIMARY DUTIES:

• Responsible for reading and understanding Systems Integration installation process. - Must understand wiring diagrams, schematics, and blueprints. - Custom fabrication and termination of cabling rack prep, multi-pins and electronic equipment racks as related to integration of professional, audio, video, lighting and computer-controlled systems. - Assist with preventive maintenance of external and internal customer equipment. - Must respond to all customer service-related issues promptly. - Responsible for accurate service installation tickets, and inventory items. - Achieve working knowledge of Company software and work within software system on a day-to-day basis. - Work in a safe, positive manner showing respect to others and contributing to the team. - Fully comply with Company and customer safety programs. - Other duties as required.