Business Operations Analyst-Senior Associate

As a Business Operations Analyst Senior Associate at PwC Acceleration Center India, your role will involve providing efficient administrative support, managing schedules, coordinating meetings, and handling confidential information. You will track, manage, and report on strategic initiatives and projects, support leaders by handling key responsibilities, and anticipate their future needs. Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. Key Responsibilities:

• Analyze, evaluate, and redesign business processes to enhance productivity and operational efficiency. - Identify process gaps, automation opportunities, and drive standardization across teams. - Implement best practices and continuous improvement initiatives to optimize workflows. - Collect, analyze, and interpret operational data to identify trends, anomalies, and opportunities for improvement. - Design and deliver dashboards, reports, and presentations for leadership and stakeholders. - Define and monitor key performance indicators (KPIs) to assess and drive business performance. - Partner with cross-functional teams including Finance, Deployment, HR, Delivery, and Technology to align business objectives. - Act as a liaison between leadership and operational teams to ensure goal alignment and accountability. - Contribute to strategic planning, forecasting, and business review discussions. - Manage business reviews and prepare high-impact insights reports on operational metrics and business processes. - Support budgeting, resource planning, and headcount management processes. - Ensure timely communication of insights and assist in making progress towards targets. - Facilitate clear communication of business goals, changes, and expectations across teams. - Create executive-level presentations and business documentation. - Build strong working relationships with internal teams and external partners. - Identify potential risks in operational processes and propose mitigation strategies. - Ensure adherence to company policies, data governance, and regulatory standards. - Leverage tools such as Microsoft Excel (advanced), PowerPoint, Power BI, and other analytics platforms to create data models and visualizations. - Contribute to the evaluation and implementation of new tools and systems that enhance operational effectiveness. - Familiarity with Agentic or AI reasoning models is a plus. Qualifications & Skills: