Posted Apr 6, 2026
Key Responsibilities:
Client Servicing
Serve as the main point of contact for assigned clients, ensuring consistent and smooth communication. - Understand client objectives, challenges, and expectations to provide tailored solutions. - Coordinate project timelines, deliverables, and internal workflow among creative, content, and strategy teams. - Conduct regular review meetings, share performance reports, and gather feedback for service improvement. - Address client concerns promptly to maintain strong relationships and ensure satisfaction. - Present innovative campaign ideas, social media plans, and performance updates effectively. - Social Media Management
Develop, execute, and oversee social media strategies across various platforms. - Collaborate with design and content teams to create engaging content. - Stay updated on social trends, competitor activities, and emerging formats to enhance content performance. - Manage social media calendars, posting schedules, and community engagement. - Analyze performance metrics to prepare insightful reports. - Plan and implement paid promotions when necessary. Qualifications Required:
Bachelors degree in Marketing, Communications, Advertising, or a related field. - 12 years of experience in client servicing, social media management, or digital marketing. - Proficiency in social media platforms, analytics tools, and content trends. - Strong communication, presentation, and interpersonal skills. - Ability to multitask, prioritize, and manage multiple client accounts simultaneously. - Creative mindset with effective problem-solving skills. - Familiarity with tools like Meta Business Suite, Google Analytics, Hootsuite, Buffer, or similar platforms (preferred). Please note that no additional details about the company were mentioned in the job description. Role Overview: As a Client Servicing & Social Media Associate, you will play a crucial role in managing client relationships and leading social media strategies to ensure impactful results. Your proactive and creative approach will be essential in delivering effective solutions while staying updated on digital trends. Key Responsibilities:
Client Servicing
Serve as the main point of contact for assigned clients, ensuring consistent and smooth communication. - Understand client objectives, challenges, and expectations to provide tailored solutions. - Coordinate project timelines, deliverables, and internal workflow among creative, content, and strategy teams. - Conduct regular review meetings, share performance reports, and gather feedback for service improvement. - Address client concerns promptly to maintain strong relationships and ensure satisfaction. - Present innovative campaign ideas, social media plans, and performance updates effectively. - Social Media Management
Develop, execute, and oversee social media strategies across various platforms. - Collaborate with design and content teams to create engaging content. - Stay updated on social trends, competitor activities, and emerging formats to enhance content performance. - Manage social media calendars, posting schedules, and community engagement. - Analyze performance metrics to prepare insightful reports. - Plan and implement paid promotions when necessary. Qualifications Required:
Bachelors degree in Marketing, Communications, Advertising, or a related field. - 12 years of experience in client servicing, social media management, or digital marketing. - Proficiency in social media platforms, analytics tools, and content trends. - Strong communication, presentation, and interpersonal skills. - Ability to multitask, prioritize, and manage multiple client accounts simultaneously. - Creative mindset with effective problem-solving skills. - Familiarity with tools like Meta Business Suite, Google Analytics, Hootsuite, Buffer, or similar platforms (preferred). Please note that no additional details about the company were mentioned in the job description.
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