As a Delivery Manager at Quality Kiosk Technologies in the banking domain, your role will involve the following responsibilities:
**Role Overview**
You will be responsible for managing strategic project management and leading mid to large service-oriented teams to drive profitability, customer success, and people success. Your expertise in Agile, DevOps, technology, and digitization automation projects will be crucial. Additionally, you must have a strong understanding of banking domains such as core banking, channels, corporate banking, payments, or cards. Your role will also require you to have a firm grip on governance processes, tracking QA metrics in an agile delivery model, and working closely with Pre-sales for new solutions. **Key Responsibilities**
Managing Accounts by coordinating with Test Manager & Test Lead
Handling client escalations, people issues, and requirements
Collaborating with the QK Account sales team for new solutions offerings and resource planning
Monitoring Revenue Leakage and GM improvement, Project Governance & Risk
Tracking project scope, timeline deviations, and Client stakeholder communication
Estimating new projects and working on proposals
Supporting new business propositions and account growth initiatives
Improving Customer Satisfaction for existing accounts
**Qualifications Required**
15+ years of experience in the IT industry, with a focus on service-based IT
10 years of proven capabilities in strategic project management and leading large teams
Experience in leading Agile, DevOps, and automation projects
Strong knowledge of banking domains and governance processes
Ability to work closely with Pre-sales and contribute to new solutions
Accountability for Revenue targets and maintaining good Gross Margin
Understanding of Test automation solutions and implementation
Contribution to organization initiatives to enhance QA values for BU As a Delivery Manager at Quality Kiosk Technologies in the banking domain, your role will involve the following responsibilities:
**Role Overview**
You will be responsible for managing strategic project management and leading mid to large service-oriented teams to drive profitability, customer success, and people success. Your expertise in Agile, DevOps, technology, and digitization automation projects will be crucial. Additionally, you must have a strong understanding of banking domains such as core banking, channels, corporate banking, payments, or cards. Your role will also require you to have a firm grip on governance processes, tracking QA metrics in an agile delivery model, and working closely with Pre-sales for new solutions. **Key Responsibilities**
Managing Accounts by coordinating with Test Manager & Test Lead
Handling client escalations, people issues, and requirements
Collaborating with the QK Account sales team for new solutions offerings and resource planning
Monitoring Revenue Leakage and GM improvement, Project Governance & Risk
Tracking project scope, timeline deviations, and Client stakeholder communication
Estimating new projects and working on proposals
Supporting new business propositions and account growth initiatives
Improving Customer Satisfaction for existing accounts
**Qualifications Required**
15+ years of experience in the IT industry, with a focus on service-based IT
10 years of proven capabilities in strategic project management and leading large teams
Experience in leading Agile, DevOps, and automation projects
Strong knowledge of banking domains and governance processes
Ability to work closely with Pre-sales and contribute to new solutions
Accountability for Revenue targets and maintaining good Gross Margin
Understanding of Test automation solutions and implementation
Contribution to organization initiatives to enhance QA values for BU
