Engagement Officer

We are on a mission to be the partner of choice for developing people and their communities. Reed Wellbeing is a public service provider delivering lifestyle and wellbeing programmes that help people improve their health. Pay Range £26,300 to £28,000 Job Description Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on the 8th June 2026. Please note this role is a fixed term contract until 31/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? A Programme Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Phone: 0333 2408490 Email: rinp.ma@reed.com