Posted Apr 18, 2026
As the $2 billion global leader in cloud-based communications and collaboration software, you will be responsible for monitoring, alerting, logging, capacity management, and various production support activities. Your role will involve designing automated software and product upgrades, change management, and release management solutions. You will collaborate with teams handling Infrastructure, Networking, Applications Engineering, and Information Security. Additionally, you will participate in on-call reliable rotations and schedules, demonstrating solid knowledge and strong experience in production support activities. Understanding of SRE principles, DevOps practices, troubleshooting processes, and Linux System Administration with at least 7+ years of experience are essential. Key Responsibilities:
Qualifications Required:
English - Intermediate level (B1) RingCentral's Engineering team is known for working on high-complexity projects that set the standard for performance and reliability at massive scale. You will have the opportunity to contribute to developing cutting-edge products that enhance human connections. RingCentral offers a supportive work culture and has been recognized as a Best Place to Work by Glassdoor and Comparably. Additionally, as a leading provider of business cloud communications and contact center solutions, RingCentral values diversity and provides equal opportunities. Please note that the job description includes additional details about the company's work culture, benefits such as paid holidays, leave options, wellness programs, employee referral bonus, professional development allowances, and night shift allowances. RingCentral's commitment to innovation and employee well-being makes it an ideal environment for talented individuals to thrive and contribute their ideas to impactful projects. As the $2 billion global leader in cloud-based communications and collaboration software, you will be responsible for monitoring, alerting, logging, capacity management, and various production support activities. Your role will involve designing automated software and product upgrades, change management, and release management solutions. You will collaborate with teams handling Infrastructure, Networking, Applications Engineering, and Information Security. Additionally, you will participate in on-call reliable rotations and schedules, demonstrating solid knowledge and strong experience in production support activities. Understanding of SRE principles, DevOps practices, troubleshooting processes, and Linux System Administration with at least 7+ years of experience are essential. Key Responsibilities:
Key Skills for Kubernetes (K8s) DevOps: Understanding of networking, security, and storage
AWS cloud experience including IAM, VPC, ELB, R53, AZs, EC2/EKS, RDS, S3, CloudFront, CloudWatch
Understanding of Real-time Data Streaming (Kafka) and RDBMS administration experience (PostgreSQL/AuroraDB or MySQL)
Experience with GIT, Prometheus, Grafana, Terraform, Helm, CI/CD tools, and deployment automation
Familiarity with application and service monitoring tools and techniques
Expertise in automating system administration tasks with configuration management tools
Real automation experience using Python, Bash, Golang
MS Azure/GCP cloud experience, MongoDB, ELK stack usage, and web-service administration expertise
Qualifications Required:
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