Internal Communications Coordinator

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas. Why Join Us? Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans. Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire Professional Growth Opportunities: Advance your career with ongoing training and development programs. Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility. Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community. Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected. Benefits & Perks Base compensation is only one component of your competitive Total Rewards package Incentive pay program (EPIP) Health/Vision/Dental insurance 6 weeks paid parental leave for new mothers and fathers Fertility/Adoption assistance 2 weeks paid caregiver leave 401(k) plan matching up to 5% Tuition reimbursement Health & fitness benefits, discounts and resources Job Summary The Internal Communications Coordinator is responsible for supporting the Internal Communications team in the planning, coordination and execution of internal communications content and tactics. The position supports the company's internal communications efforts, helping build and maintain the company's positive image and relationships with key internal stakeholders. "This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment." What you'll do Help create, review and coordinate communication plans and content for leaders and employees through various established communication channels and tactics (feature articles, talking points, blogs, social media content). Ensure compliance with Corporate and AP style and plain talk to support health literacy. Coordinate internal-facing projects, manage confidential information and release content in a timely, professional manner. Support social media and digital strategy, which may include community management, content development and analytic reporting. Manage and coordinate cross-functional work through sister studios (Marketing, Customer Experience, Digital Experience): Coordinate with MX/EX partners to ensure communication activities comply with legal and regulatory requirements. Manage and ensure projects run smoothly, achieve their objectives and contribute to the overall success of the company's communications strategy. Identify projects that should be reflected in WorkFront. Assist the Internal Communications team including weekly reporting summaries and KPI reports for campaigns. What you need Knowledge/Skills/Abilities: Strong written and verbal communication skills, with the ability to tailor messages for diverse internal and external audiences using clear, appropriate tone and voice. Working knowledge of audience identification, channel selection, message development, accessibility considerations, and brand standards to support effective communication planning and execution. Ability to manage day‑to‑day stakeholder communications, clarify needs, document decisions, and appropriately escalate risks or conflicts. Ability to coordinate work across teams, track dependencies, and partner proactively to ensure shared accountability and follow‑through. Ability to build and maintain communication project plans, timelines, status updates, and approval workflows aligned to objectives and key messages. Proficiency in Microsoft 365 tools and common communication and content platforms to support coordinated workflows, timelines, and reporting. Ability to track, compile, and summarize communication metrics (e.g., email performance, intranet engagement, digital analytics) and communicate insights clearly. Strong attention to accuracy, clarity, grammar, formatting, brand alignment, and accessibility, with the ability to identify issues early and coordinate corrections. Ability to manage competing priorities and shifting deadlines while communicating clearly about capacity, risks, and next steps. Ability to apply sound judgment and structured thinking to address execution challenges, make appropriate trade‑offs, and determine when escalation is needed. Demonstrated adaptability in a fast‑paced environment, incorporation of feedback into day‑to‑day work, and consistent follow‑through on commitments while contributing to continuous process improvement. Education and Experience: Bachelor's degree in communications, public relations, marketing, journalism, or a related field required. Minimum of two years of professional experience in areas such as corporate communications, public relations, journalism, marketing, or social media required. Compensation $27.08 - $33.80 hourly Non-Exempt 13 Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts. Our Commitment to Connection and Belonging At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law. Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment. For more than 70 years, Blue Cross and Blue Shield of Kansas has built a reputation of trust. As we move forward in this new era of health care we want to continue that tradition. Whether a member needs Blue Cross to cover an annual check-up or give them peace of mind during a major medical crisis, we want our members to know they can trust BCBSKS to meet their needs. Our mission: Being the insurer Kansans trust with their health. Our Commitment to Connection and Belonging At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law. Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.