Digital Product Manager

Ready to shape the future of freight at one of Australia's leading logistics businesses? We're looking for a commercially minded, innovative Digital Product Manager to lead the evolution of TGE Freight's customer digital experience and AI automation roadmap. This is a newly created strategic role where you'll own the Freight digital experience, drive AI-led transformation initiatives, and influence business decisions at executive level. You'll work across Product, Technology, Operations, CX and Commercial teams to deliver smarter digital experiences, increase self-service capability, and unlock automation opportunities that create real customer and commercial impact. What You'll Be Doing Own and evolve the Freight digital product roadmap Lead customer journey, UX and self-service improvements Identify and drive AI and automation opportunities across the freight business Build business cases and ROI models for digital investment Present product strategy and innovation initiatives to senior executives including EGM and CEO level Partner cross-functionally to deliver scalable, customer-centric solutions What We're Looking For Proven experience in Digital Product Management, Digital Transformation or Innovation Strong understanding of customer platforms, Agile delivery and product strategy Experience identifying and implementing AI or automation solutions Commercially savvy with the ability to influence senior stakeholders Background in logistics, freight, supply chain or B2B environments highly regarded This is a rare opportunity to build something meaningful, influence enterprise-wide strategy, and help shape the future of Freight at TGE. About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/. Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia. Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand. Backed by Allegro Funds, Australia's most awarded and largest transformation and turnaround private equity firm, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours.