Program Manager

At BBH, Partnership is more than a form of ownership—it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you. Join us as a Program Manager! Brown Brothers Harriman is seeking a Program Manager to join its Transfer Agency Systems group. As an integral part of a technical team you will be responsible for delivering IT project services for a demanding business. You will work closely with business experts, architects, vendors and application developers to conceptualize, develop and deliver projects and solutions. This role involves strong and active participation in team leadership, project planning and implementation. If you are looking to push your career to the next level, take the next step by submitting your resume. Main areas of responsibilities: Vendor management (patches, upgrades, etc.) Managing a small team (up to 10 people) and projects day to day Mentoring and developing team members Responsible for team design, team leadership, career development, and performance appraisals Contribute to the global staffing strategy and skill development across the team Working with project managers, analysts, developers, testers, business users and other specialists across multiple teams and locations to make sure that we build quality solutions on time and on budget Key management interface with both internal and external users Manage multiple priorities and make resource allocation decisions to achieve business goals Own the Systems approach to project execution and collaboration Foster and drive innovation, overseeing the prioritization of new business concepts/ideas Work with management peers in the Business and Systems organizations to plan and execute Transfer Agency's most strategic initiatives Represent the Transfer Agency Systems group in senior leadership discussions Qualifications for your role would include: 5+ years of experience in a project leadership or technical leadership role in Software Development Projects Undergraduate Degree (Accounting, Banking, Economics, Finance, Computer Science or Management Information Systems preferred) Excellent verbal and written communication skills High level of fluency in English including on the telephone 10+ years of experience in software development projects 5+ years of experience in a project leadership or technical leadership role in Software Development Projects Proven experience in implementation of vendor products (i.e. upgrades, patch fixes, etc.) Experience in project/product management using Agile methodologies Positive, can do attitude, open to change Demonstrates ability to take ownership and initiative Ability to work in teams and cultivate relationships across multiple geographical locations Highly organized and able to manage priorities and multiple work streams Deep understanding of the Software Development Lifecycle Strong negotiation skills. Previous vendor management experience is a plus Transparent, structured and results oriented approach What We Offer: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old A collaborative environment that enables you to step outside your role to add value wherever you can Direct access to clients, information and experts across all business areas around the world Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm A culture of inclusion that values each employee's unique perspective High-quality benefits program emphasizing good health, financial security, and peace of mind Rewarding work with the flexibility to enjoy personal and family experiences at every career stage Volunteer opportunities to give back to your community and help transform the lives of others We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. Brown Brothers Harriman (BBH) is a global financial services firm known for premium service and specialist expertise. BBH works with leading asset managers, financial institutions, private businesses and their owners, wealthy families, and sophisticated institutional investors. As a private partnership, we are uniquely built to put clients first and create success that lasts. We believe our success starts with yours. At BBH, partnership is more than just a form of ownership—it's our approach to business and relationships. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. No matter where you sit in the organization, everyone is empowered to contribute their ideas and perspective. BBHers can pick up the phone and call any colleague, and they are happy to help – which is why expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. Delivering for our clients and each other energizes us. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. Every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.