Posted May 25, 2026
About Thunes
Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in Singapore, Thunes has offices in 14 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai. For more information, visit: https://www.thunes.com/
Context of the role
Reporting to the SVP of Account Management Europe, the Account Manager will be focused on scaling our relationships with our existing large clients including merchants, PSPs, MTO's, wallets & fintechs. You will be responsible for forming deep relationships with these key accounts in Europe. You will be their trusted advisor for our products and services. Leveraging this relationship, you will provide a world-class customer experience for your accounts, driving revenue growth through cross and upsell opportunities
Responsibilities:
Skills/Qualifications:
You're a natural people person who isn't afraid to get scrappy to solve customer issues; you have a curious mindset and are thinking how to continually grow your client success and relationship; you're excited to become an expert in the high-growth businesses that rely on Thunes; you're an energized and organized self-starter; you're highly analytical and have a track record for improving the processes and organizations around you. - +3 years experience in B2B Account Management with at least 2 years hands-on partnerships or account management experience working with enterprise merchants and/or financial institutions
Demonstrable experience and knowledge of working to enable payments acceptance for clients across UK/ EU
Track record of top commercial performance in a Payments business with proven ability to grow revenue share
Operationally focused, with an ability to methodically grow a live account, coordinating internal teams using planning, metrics, and organizational structures
Evidence of expertise in CSM (customer success management) with a metric driven, rigorous and programmatic framework approach
Excellent negotiation skills to drive commercial value in upsell and cross sell scenarios and contract renewals
Evidence of taking ownership for client issues and working across multiple teams to create a successful resolution
Strong decision maker, able to prioritize through competing demands and complex problems
Ability to manage multiple stakeholders, including compliance, legal, solutions delivery, treasury, and finance
Driven, flexible, self-motivated, go-getter, able to accept change and with the ability to work at pace in a rapidly growing and changing environment
Analytical ability to manage complex reporting, pricing, and cost considerations
Must be fluent in French and English languages.. Package and Benefits
Great compensation package, including performance commissions
Private Health insurance for you and your family
Life insurance
Mobile allowance
Ticket Restaurant
Transport ticket
Employee wellbeing & support program
Learning & Development budget
Relocation package if needed
Work-life balance (flexibility and hybrid working policy)
Great offices in the center of Paris (Opera)
Our team is global, you will work with 40+ different nationalities spread across 5 continents
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