Server Support Engineer

5+ years of experience supporting Microsoft SQL Server in a production or mission-critical environment. - Solid understanding of SQL query writing, core database objects, basic backup/restore concepts, familiarity with Microsoft Windows Server, SSMS, and standard monitoring tools, and SSRS basics. - Strong troubleshooting mindset, willingness to learn, and ability to follow detailed runbooks. - Good written and verbal communication skills for collaborating with application teams, DBAs, and support staff. Preferred Qualifications:

Exposure to high availability SQL features and their operational impact. - Experience with automation/scripting for routine tasks. - Experience working in ITIL-style environments (incident, problem, change management). As an SQL Server Support Engineer I, you will be responsible for the day-to-day support and operational management of SQL Server environments that underpin the Elevation Builder platform. Your main focus will be on monitoring, maintenance, incident resolution, and implementing well-defined changes under the guidance of senior team members. Key Responsibilities:

Write and optimize SQL queries for reporting, data extracts, troubleshooting, and minor feature enhancements. - Perform routine database maintenance tasks such as executing and monitoring database backups and restores, verifying SQL Server versions, patch levels, and cumulative updates against standards, and running DBCC checks and basic integrity/health checks. - Support day-to-day SQL Server administration by managing log growth, database file sizes, free space, monitoring performance, managing logins, basic permissions, and users under defined security policies. - Build and maintain database objects under supervision, including stored procedures, views, functions, queries, creating and updating indexes and statistics based on performance findings and senior guidance. - Support Microsoft SQL Server Reporting Services (SSRS) by deploying and updating reports, managing data sources and subscriptions, and basic troubleshooting of report failures and performance issues. - Support Microsoft Windows Server environments hosting SQL by performing basic OS level checks, applying standard OS patches and reboots following runbooks, coordinating with infrastructure teams on incidents and change windows, and monitoring and incident response. - Documentation & Standards: Maintain runbooks, standard operating procedures, and environment documentation. Ensure changes follow defined change management processes. Qualifications Required:

5+ years of experience supporting Microsoft SQL Server in a production or mission-critical environment. - Solid understanding of SQL query writing, core database objects, basic backup/restore concepts, familiarity with Microsoft Windows Server, SSMS, and standard monitoring tools, and SSRS basics. - Strong troubleshooting mindset, willingness to learn, and ability to follow detailed runbooks. - Good written and verbal communication skills for collaborating with application teams, DBAs, and support staff. Preferred Qualifications:

Exposure to high availability SQL features and their operational impact.