Program Manager, AI & Automation - Operations
Posted May 25, 2026
Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
Position Summary The AI & Automation Lead will partner with Operational leadership to prioritize and execute AI and automation-centered initiatives that enhance operational efficiency, drive revenue growth, strengthen risk management, and improve customer experiences. This position plays a pivotal role in shaping the future of National Life Group through the strategic application of artificial intelligence and automation within Operations. Reporting to the Sr. Director, Digital Experience, the AI Transformation Lead will operate as an individual contributor, working in close collaboration with enterprise leadership responsible for driving AI. The successful candidate will demonstrate the ability to move from business opportunity to concept to deployment with a Minimum Viable Product (MVP) mindset, followed by iterative improvement. This role requires exceptional consultative, analytical, and communication skills to effectively manage cross-functional collaboration and deliver measurable business outcomes.