Operations Associate, University Partnerships

This role sits within Campus’s University Partnerships team, which is responsible for building and expanding seamless transfer opportunities through articulation agreements with four-year institutions. Our mission is to ensure that Campus graduates have clear and guaranteed pathways to complete their bachelor’s degrees at high-quality universities. We work closely with university partners, academic leadership, and internal teams to remove transfer barriers, preserve student credits, and increase access to degree opportunities that set our students up for success throughout their careers. About the Role

We are seeking an Operations Associate on our University Partnerships team who thrives at the intersection of execution, relationship management, and operational excellence. This is a high-impact role responsible for supporting and operationalizing articulation agreements that create seamless, guaranteed-admission transfer pathways for Campus students. You will work closely with the General Manager of University Partnerships and collaborate cross-functionally to ensure agreements are executed accurately, implemented effectively, and maintained with precision. This role is ideal for a detail-oriented, relationship-driven professional passionate about credit mobility, transfer access, and expanding equitable pathways to bachelor’s degree completion. You’re excited about this opportunity because you will…

• Coordinate and execute articulation agreements with leading four-year university partners, including Top 100, R1, flagship, and other strategic institutions. - Maintain accurate agreement documentation, course equivalency tables, and annual updates to ensure clarity and compliance. - Track partnership pipeline progress toward annual OKRs and execution targets. - Serve as an operational liaison for university partners, facilitating meetings, agendas, follow-ups, and ongoing communications. - Support implementation of strategic initiatives such as denied-applicant referral programs and co-branded 2+2 transfer pilots. - Collaborate with Academic Operations, the Registrar, and Student Outcomes to ensure articulation accuracy and transfer-readiness alignment. - Ensure partnership representation is accurate across marketing materials, transfer tools, and pathway documentation. - Maintain Salesforce tracking, reporting dashboards, and internal documentation systems. - Coordinate monthly and quarterly reporting related to applicant flow, enrollment, transfer outcomes, and partnership health. - Contribute to continuous process improvement to strengthen transfer enrollment growth and student success outcomes. We’re excited about you because…

• You have 2–5 years of experience in higher education, admissions, enrollment, transfer services, registrar functions, academic partnerships, or institutional relations. - You bring strong written and verbal communication skills and can confidently engage external partners. - You are highly organized and capable of managing multiple agreements and deadlines simultaneously. - You can interpret academic program requirements, transfer policies, and institutional documentation with clarity and precision. - You are comfortable working with CRM systems (Salesforce preferred) and data tools (HEX preferred). - You bring analytical thinking and enjoy building reporting systems that drive insight and decision-making. - You are proactive, detail-oriented, and energized by improving systems that increase access and equity for students. Required:

• Knowledge of or experience with articulation agreement development, program pathway design, or implementation processes. - Experience supporting partnership operations through CRM (Salesforce preferred) and reporting tools, as well as pipeline management, communications, or marketing initiatives. - Familiarity with community college transfer, four-year institutional partnerships, and student mobility landscapes. - Strong organizational and project management skills with the ability to manage multiple priorities and deadlines simultaneously. - Bachelor’s degree required. Nice to have:

• Master’s degree preferred. - Experience working with transfer planning and articulation tools, course equivalency systems, degree audit platforms, or transfer credit evaluation tools. - Experience supporting university partnership growth initiatives, enrollment collaborations, or transfer recruitment and student success strategies. - Experience working in a fast-paced, growth-stage, or cross-functional higher education environment. - Comfort building reports, dashboards, or operational workflows using Salesforce, HEX, Google Sheets, or similar data tools. What You’ll Get:

• A compensation package that includes a base salary ($60,000–$80,000) + equity grant

• Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. - Medical, dental, and vision insurance

• 401(k) match

• Fertility benefits via Carrot

• Flexible Time Away + paid holidays

• In-office lunches for our NY Office (did we mention, we’re dog friendly? 🐶)

• Hybrid work schedule (Mon & Fri remote; Tues–Thurs in-office)

• Social events — happy hours, birthday celebrations, holiday parties, & more! - Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Where we’re located: Tribeca, NY

Unfortunately, we are unable to offer new H-1B visa sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship.