Global Logistics Team Lead

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Experience in enhancing delivery networks for direct to consumer shipping solutions to improve transportation cost, speed, and customer experience
• Experience working in an e-Commerce environment and deep understanding of the D2C (Direct-to-Consumer) landscape
• Proven track record in complex carrier negotiations including contract review
• Applies sound judgment and experience to plan and execute effectively, balancing cost, speed, and customer experience trade-offs.
• Ability to partner with cross-functional stakeholders to design and implement new analytical models and tools, enabling data-driven decisions and optimize cost, service, and delivery experience
• Strong project management experience including managing complex project goals, providing timely project updates, etc
• Ability to coordinate and guide the work of the team of a geographically distributed team across different time zones while fostering a positive environment for the team members
• Ability to analyze and evaluate complex information to identify optimal solutions
• Strong vendor management experience to drive success for the end consumer
• Experience with training and developing team members
• Highly proficient in all Microsoft Office software including Google Docs, Word, PowerPoint, Excel,  etc.

Experience Requirements:

Generally requires a minimum of 7+ years of experience in a logistics environment with deep knowledge of transportation economics and supply chain.

Education Requirements:

Bachelor's degree in business or logistics or in a related field required or equivalent work experience.

Judgment/Reasoning Ability:****

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Equipment Knowledge:

• Highly proficient in all Microsoft Office software including Google Docs, Word, PowerPoint, Excel,  etc.

Experience Requirements:

Generally requires a minimum of 7+ years of experience in a logistics environment with deep knowledge of transportation economics and supply chain.

Education Requirements:

Bachelor's degree in business or logistics or in a related field required or equivalent work experience.

Judgment/Reasoning Ability:****

Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands:

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the team member is regularly required to talk and hear. The team member is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.

Work Environment:** The noise in the work environment is usually moderate. Other factors are:**

• Professional, yet casual work environment
• Office / Warehouse environment
• Work closely with global teams across multiple regions; flexibility in working hours may be required

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations. Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.