The AWS North America Sales Strategy and Operations (S&O) team is hiring a Business Operations leader, who will define, refine, and scale operations for a $xxB+ business. At AWS, we operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our customers. The S&O team is responsible for supporting the rapidly growing North America Sales business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action. The AWS North American Business Operations team within S&O leads execution & planning for the North America Sales organization. We seek a talented Business Operations Leader to manage the rhythm of the business, including Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The candidate must have a strategic mindset and the ability to balance short and long-term growth goals. This position requires a self-starter who has extensive cross-functional collaboration skills, superb verbal and written communication abilities and the willingness to be hands-on. Key job responsibilities
· Manage and continually improve the operational cadence for business teams within the AWS North America Sales organization
· Develop tools and standard templates to scale operations
· Lead discussions for Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs) and Operating Plan (OP) meetings. · Build, maintain and continually improve Business Management System for North America. · Use high standards to develop streamlined team materials surrounding the state of the business. · Closely collaborate with the Sales and S&O leaders and executive support staff to establish dates for key business meetings and update operational cadence. Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
