Facilities Technician

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset. Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● We handle the logistics so our merchants can focus on what they do best—growing their business. ● **Own it:**We take ownership of our work, our mistakes, and our successes. ● We believe in our team and invest in our people. ● **Change the score:**We challenge the status quo, constantly innovating and improving. ● We're a fast-paced, high-growth company that values action and results. We are seeking a skilled and detail-oriented Facilities Technician to join our team. As a Facilities Technician, you will play a crucial role in ensuring the safe and efficient operation of our warehouse facility. You will be responsible for performing preventive maintenance, troubleshooting equipment issues, and conducting repairs to minimize downtime and maximize productivity. Your expertise in mechanical and electrical systems, along with your ability to work independently and collaboratively, will be instrumental in maintaining a well-functioning warehouse environment. - Perform routine inspections, preventive maintenance tasks, and repairs on warehouse equipment, including conveyor systems, forklifts, packaging machines, and other mechanical and electrical systems. - Respond promptly to equipment breakdowns, troubleshoot issues, and implement effective solutions to minimize downtime and productivity loss. - Conduct regular maintenance checks to ensure compliance with safety regulations and identify potential hazards or risks. - Collaborate with warehouse operations and logistics teams to schedule maintenance activities, prioritize work orders, and coordinate equipment availability. - Maintain accurate records of maintenance activities, including equipment repairs, parts replacement, and maintenance schedules. - Source and procure necessary parts, tools, and supplies for maintenance and repairs, ensuring adequate inventory levels are maintained. - Assist in the installation and commissioning of new equipment and machinery, following manufacturer's guidelines and safety protocols. - Conduct training sessions for warehouse staff on equipment operation, maintenance best practices, and safety procedures. - Stay updated on industry trends, technological advancements, and best practices in warehouse maintenance and equipment repair. - Adhere to company policies, safety standards, and regulatory requirements in all maintenance activities. Qualifications and Skills: