As a Collections Analyst III at Palo Alto Networks in Bangalore, India, you will play a crucial role in the Global Credit and Collections team, focusing on cash collections and maintaining relationships with external customers. Here's what you can expect in this role:
**Role Overview:**
You will be responsible for full collections of an assigned portfolio of accounts, coordinating processes globally with the team in the US, and building excellent relationships with customers to ensure timely payments. Your role will involve hosting conference calls, driving customer account reviews, and resolving discrepancies in invoices through collaboration with various departments. **Key Responsibilities:**
Full collections responsibility for an assigned portfolio of accounts
Coordination of processes with the team in the US
Establishing and maintaining relationships with customers
Hosting conference calls with customers and support primes
Driving customer account reviews
Encouraging timely payments
Resolving discrepant invoices and reconciling debits/credits
Collaborating cross-functionally with various departments
Monitoring accounts for past due balances
Ensuring compliance with SOX 404 key controls
**Qualifications Required:**
Bachelor's degree in Accounting, Finance, or related field with 5+ years of experience (high tech company experience preferred) or equivalent military experience
Experience with SAP ERP
Strong business acumen with proficiency in English
Excellent communication skills, both written and oral
Critical thinking and problem-solving skills
Ability to build relationships across functions and implement new processes
Strong organizational skills and ability to manage competing priorities
Intermediate to advanced Excel skills
Proficiency in Google Suite is a plus
Proficiency in GetPaid is a plus
Palo Alto Networks' Credit & Collections team is a global team with personnel in the US and India, working collaboratively to ensure timely customer payments. If you are detail-oriented, accurate, resourceful, and have a passion for customer service, this role offers you the opportunity to enhance your collections experience and be part of a team that solves challenging problems. Palo Alto Networks is committed to diversity and provides reasonable accommodations for all qualified individuals. Your information will be kept confidential according to EEO guidelines. Please note that COVID-19 vaccination requirements may apply based on job requirements and location. Feel free to inquire with the recruiter for specific details regarding this position. Skills: Data Analysis, Collections Management, SQL Queries, Financial Reporting
Experience: 5.00-10.00 Years As a Collections Analyst III at Palo Alto Networks in Bangalore, India, you will play a crucial role in the Global Credit and Collections team, focusing on cash collections and maintaining relationships with external customers. Here's what you can expect in this role:
**Role Overview:**
You will be responsible for full collections of an assigned portfolio of accounts, coordinating processes globally with the team in the US, and building excellent relationships with customers to ensure timely payments. Your role will involve hosting conference calls, driving customer account reviews, and resolving discrepancies in invoices through collaboration with various departments. **Key Responsibilities:**
Full collections responsibility for an assigned portfolio of accounts
Coordination of processes with the team in the US
Establishing and maintaining relationships with customers
Hosting conference calls with customers and support primes
Driving customer account reviews
Encouraging timely payments
Resolving discrepant invoices and reconciling debits/credits
Collaborating cross-functionally with various departments
Monitoring accounts for past due balances
Ensuring compliance with SOX 404 key controls
**Qualifications Required:**
Bachelor's degree in Accounting, Finance, or related field with 5+ years of experience (high tech company experience preferred) or equivalent military experience
Experience with SAP ERP
Strong business acumen with proficiency in English
Excellent communication skills, both written and oral
Critical thinking and problem-solving skills
Ability to build relationships across functions and implement new processes
Strong organizational skills and ability to manage competing priorities
Intermediate to advanced Excel skills
Proficiency in Google Suite is a plus
Proficiency in GetPaid is a plus
Palo Alto Networks' Credit & Collections team is a global team with personnel in the US and India, working collaboratively to ensure timely customer payments. If you are detail-oriented, accurate, resourceful, and have a passion for customer service, this role offers you the opportunity to enhance your collections experience and be part of a team that solves challenging problem
