Gelato is an AI-first, cloud-native platform transforming local, on-demand production and delivery — with zero physical assets. We power:
Global production orchestration: connecting e-commerce customers to 130+ partners across 32 countries. From AI-guided plate design to smart routing and logistics, we deliver to over 5 billion people in under 72 hours—faster, greener, smarter. - GelatoConnect: our AI-driven print production OS that helps producers master digital printing — from inventory to shipping — by automating every step: procurement, prepress, printing, packaging, and dispatch. It’s machine-agnostic, real-time, and built for uptime, precision, and profitability. ## AI at the Core
We are not just early adopters of AI — we’re AI-native builders. Across engineering, product, and operations, we embrace AI to accelerate innovation:
AI-first development using LLMs for code generation, testing, documentation, and design exploration. - Autonomous AI agents driving platform resilience, observability, cost control, and internal workflow automation. - AI-native product features built into GelatoConnect and the core platform — improving routing, personalization, and production optimization. - A culture of continuous experimentation with RAG, agent orchestration, prompt engineering, and model fine-tuning. ##
What you will be doing
Using the latest technologies to solve real problems for our customers at a massive scale
Collaborating closely with other engineers as a valuable member of a cross-functional team
Sharing your knowledge and building creative solutions while helping the team evolve best practices
Designing, developing, and deploying backend services with a focus on high availability, low latency, and scalability
Taking end-to-end responsibility for the services that are owned by your team, including taking part in an on-call rotation
Who you are
A programming language agnostic having 5+ years of experience in a similar role
Having a minimum of B.S. degree in Information Technology or Computer Sciences
Able to adapt, change and grow quickly as we scale the organization
Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
Growth mentality, are curious and not afraid to be experimental. - You share your ideas and continuously improve yourself and the team around you
Solid experience as an Engineer designing, developing, and maintaining API driven solutions
Strong communication skills, high integrity, and great attention to detail
Possess knowledge and experience, or have an interest in working with:
Docker and Kubernetes
GoLang (Go-kit, DDD) and PHP (Symfony)
Microservices architecture
PostgreSQL, BigQuery, RabbitMQ
Memcache, Redis
ELK, DataDog, Prometheus & Grafana
What it’s like to work at Gelato
We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.
