Analyst, Relationship Manager - TASC, Consumer Banking Group

JOB DESCRIPTION Position Title: Relationship Manager - TASC Department: CBG - NDS Rank: Analyst Reports To: Regional Head-TASC Job Purpose (In a brief, specific one or two-sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?") Trust, Associations, Societies & Clubs are the untapped segment in our existing system. This segment has the potential to contribute larger inflows on the liabilities front and requires an expertise to identify & source the relationships. With this TASC infrastructure being put in place, as a bank we would be able to garner a sizeable business that would contribute to the overall liabilities balance sheet of the bank. This role will be a combination of both hunter & farmer with enough expertise on both the product & documentation. Key Accountabilities (List the expected end results or KPIs that the job holder is expected to achieve for this job. Do not list more than 5) • Ensure stability of balances/income from existing set of clients and deepen the relationship along with NTB Clients. • Add value to the client and stay ahead of the competition by structuring and implementing innovative deals. • Use knowledge of various products for deal structuring. • Maintain relationships with Institutions to originate business. • Manage relationship with the customers by increasing the book size. • Acquire and maintain institutional clients for the bank. • Conducting activities for larger penetration in the catchments present. • Increase wallet share by cross selling products to the customer. • Achieve individual targets and grow account profitability, while maintaining high service standard and compliance. • Institutional accounts, Government accounts. • Branch Activation. Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.) • Resource productivity, earmarked for TASC business. • Branch Activation – Creating the mindshare on TASC. • Acquiring new accounts (Current and Savings) from branch catchment area • Quality sourcing of TASC with multiple hooks. • Events to be organized in the Societies/Clubs/Apartments around the branch catchment. • Build strong relationship with internal teams to leverage existing relationships. Training the various channels and segments Required Experience Minimum 2 to 3 years' experience in the field of TASC & Govt. business. Education / Preferred Qualifications Graduate/Postgraduate Core Competencies • Sales & Networking Skills. Good Communication & Listening Skills • Goal / Target oriented • Good verbal communication skills Technical Competencies • Banking knowledge • Computer Skills and digital knowledge • Good network in the market Work Relationship • Management of existing clients and prospects for acquisition and deepening of wallet share. • Close interaction with Branch Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets. • Close and regular interaction with Personal Bankers through joint engagement with clients. DBS India - Culture & Behaviors • Performance through Value Based Propositions • Ensure customer focus by delighting customers & reduce complaints. • Build pride and passion to protect, maintain and enhance DBS' image and reputation. • Enhance knowledge base, build skill sets & develop competencies. • Execute at speed while maintaining error free operations. • Maintain the highest standards of honesty and integrity. Location: Vikhroli Job: Relationship Management Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named "World's Best Bank" by Global Finance, "World's Best Bank" by Euromoney and "Global Bank of the Year" by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named "World's Best Digital Bank" by Euromoney and the world's "Most Innovative in Digital Banking" by The Banker. In addition, DBS has been accorded the "Safest Bank in Asia" award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region's most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.