Service Operations Manager Agricultural Robotics

We are seeking an experienced Service Operations Manager to oversee technical service operations supporting advanced smart farming systems and robotic dairy equipment. The role focuses on maintaining high service reliability, managing field technicians, and ensuring customer satisfaction across installations. ### Key Responsibilities

• Lead service and technical support operations for automated farm systems
• Manage field service teams and technical specialists
• Ensure efficient installation, maintenance, and repair processes
• Monitor service performance metrics and customer satisfaction
• Implement service process improvements and operational efficiency initiatives
• Coordinate spare parts logistics and service scheduling
• Provide technical escalation support for complex issues