Client Customer Service Support Manager

As a Customer Relationship Manager, your role will involve managing the customer journey from enquiry to delivery, providing timely updates, ensuring smooth communication, driving repeat business, referrals, and upselling, handling customer queries and complaints effectively, and maintaining CRM data and customer insights. Qualifications required for this role include having 25 years of experience in CRM or customer handling, strong interpersonal skills, being detail-oriented and organized, as well as fluency in Tamil & English. The company offers a role that is focused on retention and the customer lifecycle, incentives based on repeat revenue, and growth opportunities. If you enjoy building relationships and creating great customer experiences, this role is for you. You can contact the company for further details at the provided phone number. As a Customer Relationship Manager, your role will involve managing the customer journey from enquiry to delivery, providing timely updates, ensuring smooth communication, driving repeat business, referrals, and upselling, handling customer queries and complaints effectively, and maintaining CRM data and customer insights. Qualifications required for this role include having 25 years of experience in CRM or customer handling, strong interpersonal skills, being detail-oriented and organized, as well as fluency in Tamil & English. The company offers a role that is focused on retention and the customer lifecycle, incentives based on repeat revenue, and growth opportunities. If you enjoy building relationships and creating great customer experiences, this role is for you. You can contact the company for further details at the provided phone number.