(Commercial) Customer Success Manager | English speaking

At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries. With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives. Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide. LinkedIn has also recognised Workwize as one of the Top 10 Startups for 2025 in the Netherlands! !LinkedIn Top Startups 2025 - Logo Transparent

About the Role

We’re seeking a commercially driven Customer Success Manager (English speaking) who excels at building strategic partnerships, uncovering revenue growth opportunities, and fostering long-term client relationships. As a trusted advisor, you will ensure customers maximize the value of Workwize while driving upsells, expansions, and renewals. If you thrive in a dynamic, cross-functional environment and love the challenge of delivering top-tier customer support, this role is for you! Your day might include leading a QBR with a prospect. Strengthening relationships with key clients like Friesland Campina, Adyen, and Otrium. Engaging in an upsell discussion or contract renewal, and wrapping up with an internal strategy session on optimizing customer engagement. With diverse client needs, you’ll tailor your approach to deliver customized solutions. Responsibilities