Head of Business Operations

Responsibilities

• Lead and develop a team of four spanning customer operations, customer experience, and business operations. Set direction, raise the bar, and build career paths. - Own Automaker OEM and aftermarket device partnerships end-to-end, from pipeline development and evaluation through negotiation and ongoing relationship management. - Drive strategic finance and accounting for the company, including financial modeling, burn and revenue tracking, scenario planning, and external financial relationships (R&D credits, tax accounting). - Own the customer experience and operations function, ensuring fleet operators are supported at the highest level while building the systems and playbooks that scale as we grow. - Partner directly with the CEO and leadership team on strategic initiatives, resource allocation, and cross-functional prioritization. - Identify operational bottlenecks and build the processes, tooling, and automation that eliminate them before they become problems. - Deeply understand our customers, our market, and our unit economics — and use that understanding to inform how we operate and where we invest. ### Qualifications

• We don’t believe in qualification checkboxes for candidates. These often cause great candidates to think they’re not qualified. If you think you can help us scale our business, let’s talk and see if we’re a fit. ### Benefits

• 💰 Competitive salary, commission, & equity

• 🩺 Top notch health, dental, & vision insurance

• 📈 401(k) retirement plan & match

• 💻 All equipment provided by Standard Fleet

• 🚗 First-time EV owner subsidy