Formulate, own, and drive strategic projects, ensuring timely and high-quality execution aligned with business objectives. - Collaborate with senior leadership and cross-functional teams to track, manage, and report project progress. - Analyze data, prepare reports, and provide actionable insights for decision-making. - Identify bottlenecks, risks, and dependencies; proactively resolve them to maintain momentum. - Navigate ambiguity and conflicting priorities with structured decision-making and minimal involvement of the CEO. #### Stakeholder & Communication Management
Act as a liaison between the CEO and senior leadership, ensuring smooth communication and project alignment. - Institutionalize structured reporting cadences focusing on impact and value creation across business units. - Follow up on key initiatives, track deliverables and deadlines with relevant teams. - Represent the CEO in meetings when required—document key takeaways and action points, and summarize for the CEO. - Build trust and strong relationships across teams to ensure alignment without direct authority. #### Business Operations & Process Optimization
Identify and drive implementation of process improvements and operational efficiencies across key functions. - Coordinate and support leadership meetings, business reviews, and strategy sessions. - Implement tools, frameworks, and processes that enhance operational excellence. - Track and ensure timely execution of all critical action items and strategic initiatives. - Support data-driven decision-making through research, competitive analysis, and actionable insights. - Promote a culture of continuous improvement and operational efficiency. ####
Time Management & Prioritization
Strategically manage the CEO’s time and calendar, prioritizing high-impact meetings and tasks. - Structure the CEO’s schedule to minimize context-switching and maximize focus on high-value activities. - Foster purposeful collaboration by ensuring meetings have clear objectives and outcomes. ### Key Competencies & Skills Required
Confidentiality: Maintain the highest level of discretion in handling sensitive business matters. - Execution-First Attitude: Strong sense of urgency and accountability; action-oriented. - Self-Starter & Problem Solver: Ability to work independently, with minimal supervision, and solve complex problems. - Program Management: Proficient in planning, execution, and monitoring of cross-functional projects. - Business Acumen: Understanding of IT product-based business models and strategies. - Strong Communication: Confident in working with senior executives and diverse teams. - Analytical & Data-Driven: Use data effectively to influence decisions and optimize processes. - Attention to Detail: Ability to multitask and shift context without compromising on accuracy. ### Qualifications & Experience Required
MBA from a reputed institute; Bachelor's degree in an IT-related field preferred. - 3–4 years of experience as a Generalist / Program Manager / CEO Office in business operations or strategy, working directly with CxOs or senior leadership. - Prior experience in a SaaS or product-based company is a must. - Proficient with project management tools such as Asana, Trello, Jira, Monday.com, etc. - Expertise in Microsoft Office (Excel, PowerPoint, Word) and Google Suite.
