Operations Specialist - Join Our Talent Community

Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately. - Use metrics to spot opportunities to improve and deliver great performance in your role. - Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules. - Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals. ## You should have:

Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply! - Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations. - Strong written and verbal communication skills. - Strong attention to detail in a high-energy, fast-paced environment. - Proficient in Google Suite/Microsoft Suite (Sheets/Excel).Fluency in English, both written and verbal. - A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. ## Why you’ll love working at Flexport

Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade. - Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career. - Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more. - Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups. ## What to Expect After You Apply

We’ll Keep You in Mind: Once you apply, your profile goes directly into our internal talent community. - The Timeline: Think of this as getting a head start! While there isn't an immediate next step, we’ll dive into this talent pool first as soon as a new role is approved. - When the Time is Right: A recruiter will contact you directly as soon as an active role aligns with your experience! - Keep Growing: We’d love to stay connected! Follow us on social media or check back on our careers page if you see an active role that catches your eye! #LI-onsite