Remote - India (Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune Only)Remote
Posted May 6, 2026
RESPONSIBILITIES:
Lead business process discovery sessions to define scalable, enterprise-grade Salesforce solutions aligned to customer objectives
Own end-to-end solution architecture across Salesforce platforms (Service Cloud, Order Management, Commerce, Consumer Goods Cloud), ensuring alignment to best practices and long-term scalability
Define and govern solution design, including data models, integrations, and system architecture, to support complex business requirements
Provide architectural oversight throughout the full delivery lifecycle (design, build, test, deploy, and post-go-live), ensuring quality and consistency
Drive UX and solution design strategy to deliver intuitive, efficient, and scalable user experiences
Act as the primary technical authority and strategic advisor to both client stakeholders and internal delivery teams
Translate business requirements into scalable technical solutions and guide development teams on implementation approach
Lead technical design reviews and ensure adherence to architectural standards and best practices
Own deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning
Provide oversight on testing strategy (unit, integration, UAT), ensuring solutions meet functional and technical requirements
Define data architecture and modeling strategies to support customizations and integrations
Identify and proactively mitigate technical risks, ensuring successful project delivery
Partner cross-functionally to align business and technical stakeholders, ensuring clear communication and shared objectives
Support post-go-live strategy, including optimization, scalability planning, and continuous improvement initiatives
Travel up to 25% for customer engagements and internal events
REQUIRED QUALIFICATIONS:
Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in B2B commerce on core, Sales, Service, Community, Marketing, and Community Clouds
Understanding of B2B Commerce Einstein Features & Capabilities
Understanding B2B Commerce Extensions framework
Understanding on B2B Commerce APIs and Connect APIs
Understanding of cross cloud use cases ( B2B, D2C, Loyalty, Revenue, Marketing)
Understanding of Salesforce OMS
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Integration Fundamentals: Foundational understanding of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365
Experience with test-driven development
Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc)
Technical Skills
Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations
Development Skills: Familiarity with Apex and Omniscript
Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics
Additional Skills
Excellent communication and presentation skills for a variety of audiences and situations
Confident, self-assured, team-player, ambitious and driven
Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies
Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
